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Michigan Business School

IRS Trumps Facebook in Customer Service Survey

24 July 2010

George Clooney isn’t a fan of Facebook. According to the UK media, Clooney reportedly remarked about the social media site, “I would rather have a prostate exam on live television by a guy with very cold hands than have a Facebook page.” Apparently, Clooney isn’t alone. The Michigan Business School’s American Customer Satisfaction Index included [...]

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