About 10% of my “Ask The Taxgirl” questions right now are asking “Where’s my refund?” – though, admittedly, some ask in a nicer way than others.
Your refund information is generally available about 72 hours after your tax return is processed. You can track your refund online with the “Where’s My Refund?” service offered by IRS. You can also call 1-800-829-1954. Have a copy of your tax return nearby when you call.
An important word of caution: If you use a third-party tax preparer, professional service or software preparation service, and you opt to pay any fees (including preparation fees, “advances” or RAL fees) to those services out of your refund, the timing and conditions of those payments are subject to the terms of your agreement with the third party and not the IRS. If you are subject to the terms of those third parties, just because the IRS says that your refund has been issued does not mean that your money will automatically appear in your bank account. Be smart. Read that fine print.
I want to know is it right for Chase Bank to keep your tax refund, if they are having problems with the tax preparer, I was informed they received the direct deposit on January 30, 2009. I still haven’t receive it.
I would contact the preparer and find out what the problem is. If the problem is not resolved, consider contacting the Better Business Bureau.